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    This is a Case Management for Clients type of position within the organization.
     
    Purpose: To assure quality of services, customer satisfaction, staffing and the provision of clinical support services are in place across CenClear enrollment to discharge.
     
    Hours:
    Full-time position: 40 hours per week; 52 weeks per year.
    This position will service the Philipsburg, PA.
     
    Qualifications:
    · Bachelor's Degree in mental health or related field
    · Knowledge of staffing processes
    · Knowledge of Mental Health programs
    · Knowledge of QA processes
    · Knowledge of community resource
    · Must be able to adapt hours to needs of position
    · Must possess excellent verbal and written communication skills
    · Must have access to telephone and internet
    · Must be able to identify with the agency Mission and support the agencies Philosophy
     
    General Description of Duties:
    · Quality Assurance: To establish and maintain systems to monitor quality assurance throughout
    the MH Division by monitoring delivery of services, problem identification, and resolution.
    · Staffing: Coordinate/Staff all staffing needs for outpatient services once case assignment
    occurred
    · Customer Satisfaction: To establish and maintain a system to evaluate and maintain customer satisfaction across the MH Division.
    · Enrollment/Discharge: To establish and maintain timely enrollment and discharge of consumers in
    MH services.
    · Resources: To assure all necessary resources are available to provide quality case management
    to consumers.
    · Communication: To assure that communication occurs in a timely manner among all persons needing
    to know.
    · Case Management Coverage: To assure that consumer's needs are met when a therapist has not yet
    been assigned or in a staff absence, and that those services, if billable, are billed appropriately.
    · Accountability: To assure that requirements for key result areas are being met.
     
    Physical Requirements:
    · Lift and carry objects over 30 pounds.
    · Reach over head.
    · Bend to reach objects from the floor.
    · Stand for an extended period of time with reasonable breaks.
    · Sit for extended periods of time with reasonable breaks.
    · Assist in relocating office furniture.
    · Operate office machines.
    · Vision and hearing within normal limits.
     
    This is a full-time position with excellent benefits. Benefits include medical insurance, life insurance, short term disability, 401k plans, and paid days off.
     
    Please submit resume to resume@cenclear.org

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